Your Automated Queue shows everyone who is waiting for their follow-up email and/or pre-arrival email.
With the Wherewolf iPad app, your guests are added to this based on a status change. This can either with a status of ‘Active’; or, if you use the Active Manifest, it will be a status of Finalised.
If you use Wherewolf Lite, it does not require a status change and will send automatically after one day.
If your pre-arrival emails are delayed to send 7 days out from your guests experience, you can find the currently delayed emails here too.
You can select ‘View Queue’ to see all the guests waiting for these emails, here you can choose to ‘Send Now’ or ‘Delete’ the guest from the queue. They won’t be notified of your selection.
Otherwise, the emails will be sent automatically and the guest’s name will disappear from this list. The follow-up email is sent following a pre-determined delay.