Your Wherewolf Dashboard allows you to manage your guests and their records, as well as the day-to-day operations of your business – all from one convenient location. At your dashboard, you can find all the information you need about who is where, with what, and why.
Your liability files and the concessions of guests and staff are secured in the Cloud, while the data relating to your market and how your brand fits into your industry is compiled and digested by our powerful analytics processor, giving you invaluable insights into the chain of decisions that led your guests to you.
This guide is meant as a general overview and there may be some parts of this that don’t relate to you, or you may still have questions. For technical assistance, reach out to firstname.lastname@example.org and raise a query ticket for one of our staff to give you a hand. Don’t forget to keep an eye out for our webinars for more awesome tips from the team!
The functionality available in your Dashboard is dependent on your Wherewolf plan, but in most cases will consist of 4 main parts:
- Marketing & Analytics – learn how to use the Analytics here
- Operations – learn how to manage your Operations here
- Email Queue – learn about your Automated Queue here
- Account Settings – learn about your Settings here
There are some additional functionalities that you may have access to, depending on your plan tier and business requirements.
If your guides take guests on designated trips, you can use this part of your dashboard to manage your Active and Daily Trips in the same way that you can manage your Active and Daily Guests. Along the bottom bar of Trips is where you can find the button to create a new trip, which you can then edit and add guests to. It’s here that you can also add notes or additional comments to your Trips, such as a weather summary.
For a full overview of our Trips functionality, see How do I create and manage Trips?