Guest Status

You should get familiar with the meanings of each guest status, and recognise which are relevant to you.

Checked In:

‘Checked in’ guests have only completed an online waiver and have not confirmed their arrival on-site.

Active:

If you only use a ‘Daily’ manifest, active guests have confirmed their onsite arrival in the iPad app.┬áIf you use an ‘Active’ manifest, then they will be added to this instead.

Finalised:

When a guest on your ‘Active’ manifest has completed their experience, you must change their status to ‘finalised’.

Deleted:

To delete a guest record, change their status to ‘Deleted’. You will always be able to find it using the ‘Search’ function on your dashboard, however, the guest data will not be added to your manifests or marketing analytics.

Updated on December 31, 2020

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