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How do I stop a follow up email / sms?

Open your dashboard by logging in.

The Automated Queue functionality of your Wherewolf Dashboard allows you to manage follow up emails or SMSs that have been scheduled to be sent to your guests.

On the home screen of your Dashboard, select View Queue.

The Automated Queue screen will display a list of guests who are in line to receive your automated follow up email or SMS.

To stop the follow up email or SMS from being sent, merely find the relevant guest in the list and click on the Delete cell in the guest’s row. If prompted, confirm your choice.

The guest will be removed from the list and will no longer receive the follow-up communication.

Note: deleting a guest from this list does not delete the guest record.

Want to learn more about your Wherewolf Dashboard? Read the Dashboard Overview.

Updated on July 4, 2017

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